All Canadian orders will be shipped through Canada Post.
All US orders will be shipped through USPS via Chit Chats.
All International orders will be shipped through Asendia or APC via Chit Chats.
We are not responsible for any shipping carrier errors and delays. Once the order is scanned into the carrier’s system it is no longer Nails by Crème responsibility.
We are not responsible for any delays or delays caused at customs.
We are not responsible for items lost in transit when Regular Untracked shipping option is selected.
Some products are excluded from Regular Untracked shipping.
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- These products will not display the Regular Untracked option at checkout.
If shipping address was entered incorrectly at the time of purchase, please email me right away with your Order # and the correct shipping address.
If you need to change the shipping address after it has been printed, you will be charged to re-print another label.
ESTIMATED SHIPPING TIMES
For Canadian orders:
| Regular (Untracked) | Expedited (Tracked) | Xpresspost (Tracked) | |
| Local (Toronto) | 2 days | 1-3 days | 1 day |
| Provincial (Ontario) | 3 days | 3-6 days | 1 day |
| National (Canada) | 4 days | 4-10 days | 2 days |
*Estimated shipping times via Canada Post.
For US orders:
- Chit Chats U.S. Tracked, 3-6 business days
- Chit Chats U.S. Economy Tracked, 6-13 business days
During Holiday season expect longer shipping times.